Ordering from The Cakery
- The Cakery’s staff is available to take your order by phone +962-777-161717, from SAT - THRS form 9:00 am - 5:00 pm.
- All items are baked fresh daily and are available in limited quantities, so please consider placing your order well in advance.
- Some of the items on the Menu need to be ordered at least one day in advance (Noted in the Menu).
- Some items require minimum orders (Noted in the Menu).
- For same day orders, you must place your order before 1 pm. Otherwise call The Cakery shop +962-6-5922566 to choose from what’s available at the shop.
- Savories earliest orders is 10 am.
- Certain recipes are only available on a seasonal basis (Noted in the Menu).
- Friday is The Cakery day off and our kitchen is closed, only few items can be ordered for that day, please consult with one of our Customer Services Representative.
- It is better to order your online orders well in advance to ensure availability.
- Our Customer Service Representatives will confirm your online orders by email, if for any reason you do not receive any feedback within 24 hours, your order is not confirmed, we kindly request that you call +962-777-161717 for confirmation.
- Same day orders are requested to be placed before 1:00pm
- The Cakery’s kitchen is closed on Fridays, you can contact our shop +962-6-5922566 to choose from what’s available.
- Online payment is currently not available; we would appreciate payment upon delivery or pick up.
- We would appreciate that you place your orders WELL in advance. Ideally, we would require at least 1 week for decorated cake orders to ensure that we can accommodate.
- During weekdays we usually require 2 – 3 Days in advance
- During Weekends (Thursday to Saturday) we usually require at least 4 – 5 days in advance.
- Please keep in mind that we have a limited capacity when it comes to decorated cakes, as it requires a lot of time and preparation, for that reason consider placing your orders well in advance to avoid disappointment, although we try our best to accommodate last minute orders when we can.
- We have a creative team that can guide you in choosing your cake, otherwise we would be more than happy to receive your own ideas and pictures. You can email your requests to firstname.lastname@example.org and we can follow up with you by phone or email depending on the type of request.
- To arrange a consultation for your special occasion please call us +962 7 77 16 17 17 .
- We provide several services when it comes to your special occasions:Catering Services (Receptions, Dinners, Baby Showers, Mubarakeh, Corporate Events)
- We appreciate any cancellations to be made at least 24 hours in advance, for big orders we’d appreciate a 48 hours notice.
- All prices on The Cakery’s Menu are inclusive of 16% Sales Tax.
- Prices on the menu are subject to change.
- We accepts all credit cards payment (visa, master card and American express).
- For large orders we require a 50% down payment.
- We have a no discount policy however you can get The Cakery Loyalty Card for special discount by visiting our shop.
- We can deliver to any area in Amman.
- Delivery charges depends on location.
- Certain items are presented on The Cakery’s own serving platters, plates must to be returned.
- We are happy to arrange any order on your own serving dish (Please provide one day in advance).
- A small insurance fee is sometimes applied on the plates and can be reimbursed once the plate is returned.